Privacy & Security

Rbaji's Privacy Policy — Our Commitment to Protecting Your Information

Rbaji believes your personal data belongs to you. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Rbaji's Commitment to Your Privacy

We believe transparency is the foundation of trust. That's why our data protection policy is explained in plain, straightforward language.

SSL Encryption

All your data and transactions are protected by SSL/TLS encryption. No one can intercept or steal your information in transit.

Your Data Is Never Sold

Rbaji never sells your personal data to third parties. Your information is used solely for the purpose of delivering our services.

Secure Data Storage

Your data is stored on internationally secured servers with multiple layers of protection against unauthorized access.

Limited Data Use

We only collect necessary information and use it strictly for defined purposes. We never ask for more data than needed.

Your Control

You can view, correct, or request deletion of your data at any time. You are in control of your information.

Legally Compliant Operations

Rbaji complies with international data protection laws and regulations. We are committed to upholding your right to privacy.

1 Introduction

Welcome to rbaji — Bangladesh's trusted online gaming and Sports Betting platform. Using our services requires you to provide certain personal information. This privacy policy explains what data we collect, how we use it, and how we keep it safe.

This privacy policy applies to all rbaji services — including the website, mobile app, customer support, and other channels. By using rbaji's services, you consent to the data processing described in this policy.

Our Core Principles: We only collect necessary data, use it transparently, and never share it with third parties without your consent.

2 What Data We Collect

Rbaji collects different types of information — some you provide directly, and some is collected automatically.

Personal Identification Information:

  • Name (Full Name)
  • Phone Number
  • Email address (where applicable)
  • Date of Birth (for age verification)
  • Address (if verification is required)

Financial & Identity Verification Information:

  • Payment method details (mobile banking number, bank account)
  • ID document details (if required)
  • Transaction History

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type & version
  • Visit times & page history
  • Gaming Activity & Betting History

Data Summary:

Types of Data Purpose Required?
Name & Phone Account Creation & Verification Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposits & Withdrawals Yes
IP & Device Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

3 How We Collect Information

Rbaji collects information through various means. We always handle this process with full transparency.

  • Provided Directly: Information you provide when creating an account, making a deposit, or requesting a withdrawal
  • Automatic Collection: Via cookies and tracking technologies when you use our website or app
  • From Third Parties: Limited data from payment processors or identity verification services
  • Customer Support: Conversation details when you contact us

We never collect data without your consent. The purpose of collection is always clearly stated at the time of collection.

4 Purpose of Data Use

Rbaji uses the data it collects for defined purposes only. We never misuse your information.

  • To create and manage your account
  • To verify your identity and age
  • To process deposits and withdrawals
  • To provide customer support
  • To prevent fraud and money laundering
  • To enforce responsible gaming policies
  • To fulfill legal obligations
  • To improve our services and develop new features

Rest Assured: Your data is used solely for the purposes stated above. It is not used for marketing or advertising — though you may occasionally be informed of relevant offers, with the option to opt out at any time.

5 Data Sharing Policy

Rbaji does not sell your personal data to third parties. However, limited information may need to be shared under certain circumstances.

When Your Data May Be Shared:

  • Payment Processors: To complete transactions — only the minimum necessary data is used
  • Identity Verification Services: For KYC processes — using internationally compliant services
  • Law Enforcement Agencies: Under court order or legal obligation
  • Fraud Prevention: With anti-money laundering and security agencies when required

Our Commitment: rbaji never sells, rents, or shares your data with advertisers, data brokers, or unrelated third parties. Strict confidentiality agreements are maintained with all third-party service providers.

6 Cookie Policy

The rbaji website and app use cookies — small data files stored in your browser that help improve your browsing experience.

The cookies we use:

  • Essential Cookies: Required for login sessions, security, and core functionality — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: To monitor and improve platform performance

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7 Data Retention & Deletion

Rbaji retains your data only for as long as necessary. Once no longer needed, it is securely deleted or anonymized.

  • Account Information: Retained for the duration your account is active
  • Transaction History: Up to 5 years where legally required
  • Customer Support Conversations: Up to 2 years
  • Log Data: Up to 1 year

Even after account closure, certain data may be retained for a specified period under legal obligations and anti-money laundering regulations.

8 Your Rights

You have specific rights regarding your personal data, and rbaji respects them.

Right to Access: You may request to know what information we hold about you
Right to Rectification: You may notify us to correct any inaccurate information
Right to Erasure: You may request deletion of your data under certain circumstances
Right to Restrict Processing: You may request that we limit the processing of your data in certain cases
Right to Data Portability: You may request a copy of your data
Right to Object: You may object to certain types of data processing

To exercise these rights, contact rbaji's customer support. We typically respond within 30 business days.

Important: Some data may not be deletable due to legal obligations — such as financial transaction records or information retained under anti-money laundering laws.

9 Children's Privacy

Rbaji strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately and we will arrange for its deletion.

Age verification is mandatory when creating an account on rbaji. Identity documents may be requested in cases of doubt.

10 Privacy Policy Updates

Rbaji may update this privacy policy at any time. For significant changes, we will notify you in the following ways:

  • Via in-app notifications
  • By sending a message to your registered email
  • By displaying a notice on the website

Continued use of rbaji after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact rbaji customer support.

For privacy-related requests, we aim to provide an initial response within 3 business days and a full resolution within 30 business days.

We believe transparency and accountability are the basis of lasting trust. Your privacy is what matters most to us.

Your data is safe — join rbaji today

Your privacy is protected at rbaji. Register on a platform you can trust and enjoy gaming with complete peace of mind.

For adults 18 and over. Please gamble responsibly.

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